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Ordering Process Information
Our ordering process at LAV Flower Studio is designed to be seamless and user-friendly. From selecting the perfect bouquet to delivery details, we strive to make your experience with us exceptional.
Delivery Options and Timings
We offer various delivery options to suit your needs. Whether you need same-day delivery or want to schedule a specific time, we provide flexibility and efficiency in our delivery services.
Customization and Special Requests
At LAV Flower Studio, we understand the importance of personalization. We welcome any special requests or customizations to make your floral arrangements truly unique and tailored to your preferences.
Return & Refund Policy
Due to the perishable nature of flowers, we do not accept returns or exchanges.
However, we take great pride in the quality of our arrangements and guarantee flower freshness for up to 3 days from the delivery date, provided that all care instructions are followed.
If your flowers wilt or die sooner than expected, please contact us within 24 hours of noticing the issue by emailing info@lavflowers.com.
Be sure to include:
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Your order number
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A brief description of the issue
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Clear photos of the flowers
Each case will be reviewed individually, and if the issue is determined to be related to flower quality, we will work with you to find a fair solution.
Thank you for understanding and for supporting a small business 💐